Support

Warranty Program

Simple, Hassle-Free

GREE's systems are backed by some of the strongest warranties in the market today. For warranty service or repair, contact your installing contractor. You may find the installer’s name on the equipment or in your owner’s packet.

Replacement Parts

If you have a system that requires a part under warranty, simply order the part number from us hassle-free.

Orders placed by 2:30 pm EST ship same day.
UPS Ground shipping included for FREE.
Expedited shipping options available.
Freight charges apply for compressors & refrigeration coils.

Warranty Claim

Please open a claim to begin the order process.

Open Claim

Warranty Documentation:

Already have a warranty? Look it up by serial number Search Now

Select

Select dealers receive 10 year parts & compressor warranty.

Standard

Standard dealers receive 5/7 years parts & compressor warranty.

Commercial

Commercial dealers recieve 5/7 year parts & compressor warranty.

All

All dealers receive 1 year controls warranty.

Registration

To print a Standard warranty certificate, you must register below. This registration is for U.S.A products only. Warranty Registration is not a requirement for the Standard Warranty; however, it is highly recommended. Registering your warranty ensures that you have easy access to support and service when needed.

For the Extended Warranty Option, which is exclusive to GREE Select Dealers choose yes below, warranty registration within 60 days of installation is mandatory. To initiate this registration process, please provide the necessary information below.

Customers should keep a copy of their installation invoice on hand to provide to their servicing contractor who should contact Customer Care at 888.850.7928 if warranty parts or technical assistance is needed.