Support

Warranty Claim

Open Claim

Submit your warranty claim for GREE mini-splits quickly and efficiently with our easy-to-use online form. Ensure your heating and cooling solutions are always running smoothly by taking advantage of GREE's comprehensive warranty services. Start your claim process today and enjoy the peace of mind that comes with knowing your GREE mini-splits are protected.

Please have the following required attachments ready:

1. Copy of purchase receipt

2. Copy of dated installation invoice by licensed HVAC contractor

3. Photo of each unit's data plate showing model and serial number

4. If a refrigerant leak is the complaint, the leak must be documented with a picture showing and confirming leak location. i.e. visible soap bubbles.